{"id":834,"date":"2024-12-13T14:20:48","date_gmt":"2024-12-13T13:20:48","guid":{"rendered":"https:\/\/x-crate.com\/widerrufsbelehrung\/"},"modified":"2026-10-31T22:50:01","modified_gmt":"2026-10-31T21:50:01","slug":"politique-de-retractation","status":"publish","type":"page","link":"https:\/\/x-crate.com\/fr\/widerrufsbelehrung\/","title":{"rendered":"Informations sur le droit de r\u00e9tractation"},"content":{"rendered":"
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INFORMATIONS RELATIVES AU DROIT DE R\u00c9TRACTATION<\/h4>

Situation au 31 octobre 2026<\/em><\/p>

Les consommateurs b\u00e9n\u00e9ficient d'un droit de r\u00e9tractation de quatorze jours pour les achats effectu\u00e9s via notre boutique en ligne. Ce droit de r\u00e9tractation ne s'applique pas aux professionnels.<\/em><\/p>

Informations sur le droit de r\u00e9tractation<\/h6>
Droit de r\u00e9tractation<\/h5>

Vous disposez d'un droit de r\u00e9tractation de ce contrat dans un d\u00e9lai de quatorze jours, sans avoir \u00e0 justifier de motif.<\/p>

Le d\u00e9lai de r\u00e9tractation est de quatorze jours \u00e0 compter du jour o\u00f9 vous, ou un tiers d\u00e9sign\u00e9 par vous et qui n'est pas le transporteur, avez pris possession du dernier envoi partiel ou du dernier article.<\/p>

Pour exercer votre droit de r\u00e9tractation, vous devez nous contacter (Fuchs Fabio, Rieckmann Ben Dierk GbR, Beethovenstra\u00dfe 6, 63768 H\u00f6sbach, Allemagne, t\u00e9l\u00e9phone : +49 6021 3274507, e-mail : info@x-crate.com<\/a>) en nous informant, par une d\u00e9claration claire (par exemple, une lettre envoy\u00e9e par la poste ou un e-mail), de votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat. Vous pouvez utiliser \u00e0 cet effet le mod\u00e8le de formulaire de r\u00e9tractation ci-joint, mais son utilisation n'est pas obligatoire.<\/p>

Vous pouvez \u00e9galement exercer votre droit de r\u00e9tractation en ligne \u00e0 l'adresse suivante : https:\/\/x-crate.com\/vertrag-widerrufen\/<\/a> . Si vous utilisez cette fonctionnalit\u00e9 en ligne, nous vous enverrons sans d\u00e9lai, sur un support durable (par exemple par e-mail), un accus\u00e9 de r\u00e9ception contenant des informations sur le contenu de la d\u00e9claration de r\u00e9tractation ainsi que la date et l'heure de sa r\u00e9ception.<\/p>

Pour respecter le d\u00e9lai de r\u00e9tractation, il suffit d'envoyer la notification relative \u00e0 l'exercice du droit de r\u00e9tractation avant l'expiration dudit d\u00e9lai.<\/p>

Cons\u00e9quences de la r\u00e9tractation<\/h5>

Si vous vous r\u00e9tractez du pr\u00e9sent contrat, nous sommes tenus de vous rembourser tous les paiements que nous avons re\u00e7us de votre part, y compris les frais de livraison (\u00e0 l'exception des frais suppl\u00e9mentaires r\u00e9sultant du fait que vous avez choisi un mode de livraison autre que la livraison standard la moins ch\u00e8re que nous proposons), sans d\u00e9lai et au plus tard dans un d\u00e9lai de quatorze jours \u00e0 compter de la date \u00e0 laquelle nous avons re\u00e7u la notification de votre r\u00e9tractation du pr\u00e9sent contrat. Pour ce remboursement, nous utiliserons le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 lors de la transaction initiale, sauf accord contraire express\u00e9ment convenu avec vous ; en aucun cas, ce remboursement ne vous donnera lieu \u00e0 des frais.<\/p>

Nous pouvons refuser le remboursement jusqu'\u00e0 ce que nous ayons re\u00e7u les marchandises ou jusqu'\u00e0 ce que vous ayez fourni la preuve de leur retour, selon la premi\u00e8re de ces deux dates.<\/p>

Vous devez nous renvoyer ou nous remettre les marchandises sans d\u00e9lai et, en tout \u00e9tat de cause, au plus tard dans un d\u00e9lai de quatorze jours \u00e0 compter de la date \u00e0 laquelle vous nous avez notifi\u00e9 la r\u00e9siliation du pr\u00e9sent contrat (Fuchs Fabio, Rieckmann Ben Dierk GbR, Beethovenstra\u00dfe 6, 63768 H\u00f6sbach, Allemagne). Le d\u00e9lai est respect\u00e9 si vous exp\u00e9diez les marchandises avant l\u2019expiration du d\u00e9lai de quatorze jours.<\/p>

Les frais directs li\u00e9s au retour des marchandises sont \u00e0 votre charge.<\/p>

Vous ne serez tenu de prendre en charge une \u00e9ventuelle d\u00e9pr\u00e9ciation des marchandises que si celle-ci r\u00e9sulte d'une manipulation de celles-ci qui n'\u00e9tait pas n\u00e9cessaire pour en v\u00e9rifier la nature, les caract\u00e9ristiques et le bon fonctionnement.<\/p>

Fin de la politique de r\u00e9tractation<\/em><\/p>

Informations sur les retours<\/strong> (ne fait pas partie des informations relatives au droit de r\u00e9tractation)<\/p>

La X-CRATE est livr\u00e9e en deux colis. Veuillez nous renvoyer les deux colis, soigneusement emball\u00e9s si possible, avec tout le mat\u00e9riel de jeu, en indiquant votre num\u00e9ro de commande. Apr\u00e8s accord pr\u00e9alable, vous pouvez \u00e9galement nous retourner la marchandise \u00e0 H\u00f6sbach. L'exercice du droit de r\u00e9tractation ne d\u00e9pend pas de ces indications. Vous trouverez de plus amples informations dans nos conditions de retour.<\/p>

Mod\u00e8le de formulaire de r\u00e9tractation<\/h6>

(Si vous souhaitez r\u00e9silier le contrat, veuillez remplir ce formulaire et nous le renvoyer.)<\/em><\/p>

\u2013 \u00c0 l'attention de Fabio Fuchs, Rieckmann Ben Dierk GbR, Beethovenstra\u00dfe 6, 63768 H\u00f6sbach, Allemagne, e-mail : info@x-crate.com<\/a><\/p>

\u2013 Par la pr\u00e9sente, je\/nous (*) r\u00e9silie(ons) le contrat que j'ai\/nous avons (*) conclu(s) concernant l'achat des biens suivants (*)\/la prestation du service suivant (*)
______________________________________________________________________<\/p>

\u2013 Command\u00e9 le (*) \/ re\u00e7u le (*) __________________________________________<\/p>

\u2013 Nom du ou des consommateurs _____________________________________________<\/p>

\u2013 Adresse du ou des consommateurs __________________________________________
______________________________________________________________________<\/p>

\u2013 Signature du ou des consommateurs (uniquement en cas de notification sur papier) ________________<\/p>

\u2013 Date ____________________<\/p>

(*) Biffer ce qui ne s'applique pas.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

WIDERRUFSBELEHRUNG Stand: 31. Oktober 2026 Verbraucher haben bei K\u00e4ufen \u00fcber unseren Online-Shop ein vierzehnt\u00e4giges Widerrufsrecht. F\u00fcr Unternehmer gilt kein Widerrufsrecht. 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